Hunter Hill Professional Condos
30 Crossing Lane, Suite 209
Lexington, VA 24450
Phone: 540-464-1586
Toll Free: 866-431-HEAR (4327)
Fax: 888-862-4445

Monday, Wednesday, Thursday: 9 a.m. to 5 p.m.
Tuesday: 9 a.m. to 6:30 p.m.
Friday: By Appointment Only


Walk-In Hours for Existing Patients
Monday – Thursday, 1-2 p.m. (More info)
If you are a new patient and would like to schedule an appointment, please call our office at (540) 464-1586.


View Larger Map


Our Staff

BobRobert Hayward
Hearing Instrument Specialist

Robert “Bob” Hayward joined the team of Hearing Healthcare of Virginia in October of 2009. He is the Hearing Specialist in the Lexington, Virginia office. Bob was born and raised in White Plains, New York. He has lived and worked in Covington for 24 years. Bob is married to his wife Angela for over 23 years and happily share their home with their dog Tobie and cat Sneakie. For over 20 years he has been involved in customer service and sales. Bob notes, “It is thrilling to watch the faces of my clients when they can hear things they haven’t been able to hear; sometimes for years! That in itself makes being a hearing instrument specialist a wonderful career. I enjoy not only what I can do for others, but what I can also learn from each client that comes into my office.” Bob’s sincere approach and easy disposition creates a great atmosphere for clients to work towards better hearing. We are confident you will sense his genuine interest in people when you meet him at the Lexington office location.


heatherHeather Short, M.S., CCC-A
Clinical Audiologist

Heather Short, M.S., CCC-A joined Hearing Healthcare of Virginia in October 2012 as the Audiologist for all of our six offices throughout Central Virginia. Mrs. Short joins us from Chicago, Illinois where she spent nearly a decade in private practice serving patients from around the greater Chicago-land area. Mrs. Short holds both a Bachelors and Masters Degree in Clinical Audiology from Illinois State University where she graduated cum laude. Mrs. Short also holds a National Certificate of Clinical Competence in Audiology (CCC-A) from the American Speech and Hearing Association (ASHA), which demonstrates that she has met rigorous academic and professional standards, which go beyond the minimum requirements for state licensure. She holds licensure to practice Audiology in both the State of Illinois and Commonwealth of Virginia. Moving from Chicago in 2005, she lives in Waynesboro with her husband Terry and two children Molly and Joshua. They are active members of their community and enjoy the beauty of the Blue Ridge Mountains, and all that Virginia has to offer.


Susan Smiley
Patient Care Coordinator

Susan Smiley is a native of the Rockbridge County area. Susan is our newest team member to Hearing Healthcare of Virginia, joining the Lexington office in February 2014. She has a lot of previous experience in the banking industry. She is also licensed to sell health and life insurance and annuities. She has two daughters, Ashley and Alexandra. Who have also blessed her with two beautiful granddaughters, Kinsley and McKenna. She is also a dog lover and has two Boston Terriers named Maximus and Abby. She is also a Virginia Tech football fanatic! In her spare time she love to exercise and enjoying the outdoors. Susan loves helping others and looks forward to meeting you and helping with all your hearing needs.


Serving Blacksburg VA | Buena Vista VA | Buffalo Bend VA | Cave Spring VA | Christiansburg VA | Cornwall VA | Crossroads Store VA | East Lexington VA | Hollins VA | Kerrs Creek VA | Lexington VA | Lynchburg VA | Madison Heights VA | Martinsville VA | Mountain View VA | Mudtown VA | Natural Bridge VA | Radford VA | Roanoke VA | Rockbridge County VA | Salem VA | South River VA | Timberlake VA | West Lexington VA | Zollman VA | Virginia Military Institute | Washington and Lee University